Elevating Your experience to New Heights
Monday – Friday
08:00 am – 05:00 pm
Suite 2300 – 2850 Shaughnessy St.
Port Coquitlam, BC, Canada
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The Elevator Maintenance Specialists
We serve the Lower Mainland, Fraser Valley, and Sunshine Coast
We are a local BC “Owner operated” Elevator company with 35 years of industry experience. We aim to bring service excellence to the Elevator Industry.
To achieve this, we foster a long-lasting relationship with every client through trust and respect, we provide every client with highly skilled mechanics who are able to communicate technical issues in a clear manner and direct access to an account manager who can immediately address any concerns.
Faster Response and turnaround times!
We have fewer units allocated per service Technician/Mechanic than most of our competitors, which makes our service delivery substantially faster.
Maintenance & Repairs
Proper Preventive maintenance is the key to the longevity of elevating equipment, with proper care and attention to detail we can minimize breakdowns and ensure your device is safe and code compliant. We strive to grow our maintenance base organically to ensure technicians do not become overburdened and have the time to meticulously inspect the equipment and perform all required maintenance tasks Read More…
We always provide honest feedback on the existing condition of your equipment and will suggest repairs as required. Depending on the age of the device, the building and amount of times the elevator is used each day, there will inevitably be a time where there will be a need to do a partial or a complete elevator modernization Read More…
Fast Emergency Response
We have a 24 hours emergency line with a dispatcher here in BC’s Lower Mainland and a team of trained service technicians ready to respond as soon as a call comes in. Our team will quickly be on site anywhere in the Lower Mainland, Fraser valley or the Sunshine Coast, day or night!
Save on your Annual Maintenance Today!
We’d love to get you on our VIP Elevator Maintenance service plan and save you effort & money
Why Hayes ?
Great Customer Service
- All our clients have direct access to an owner, account manager or a senior technician anytime.
- Owners/Account managers are also available to attend council meetings when required.
- We keep our clients updated and informed at all times
Fast Response to Service Calls
- We are a small company but we ensure that our resources are not overallocated so each elevator will receive proper preventative maintenance each month.
- Our 24-hour service line also sends an e-mail to the management as soon as a call has been placed, this is monitored 24/7 to ensure the call is picked up as soon as possible.
Education and Counsel
We understand that there may be a lack of trust and understanding surrounding the elevator industry. Our goal is to work with clients to provide resources and counsel to ensure that they are always making informed decisions.
We’ll also share the latest province & city codes for Elevator’s operation and maintenance and ensure compliance.
“I appreciated very much for answering my telephone this morning at 7:00 am as well as spending time talking with me at 6:30 pm yesterday afternoon over the phone. My big thanks for your effort to make this difficult schedule works! “
“The repairmen were honest, friendly, and a wonderful relief to see after 3 weeks of being stuck inside with no elevator. They did a job no one else in the industry wanted to do because they feel for the tenants who are at the mercy of the elevator. Lovely people!”
“Rebuilt elevator 6 years ago. We have experienced no more than 2 non-functioning break- downs at this time. Monthly service maintenance is done with no issues”
“Very quick in resolving problems, there is designated tech after hours to deal with the after-hour calls, techs log before and after the service calls”
“One of the most professional and friendliest personnel I deal with amongst all of Concert’s vendors.”