Elevator Service Excellence
Based on quality service and honest feedback
Hayes was established with the goal to create the finest elevator company possible, creating lifelong relationships with clients. We strive to provide quality service and honest feedback with a hands-on approach, giving clients real-time access to a pool of skilled technicians.
Our clients have access to dedicated account managers who can discuss contract details and present options available that will help you feel informed and engaged. Examples are monthly call back reports and/or electronic records of completed service, we tailor our reports to meet the needs of each individual client. Please feel free to reach out to us for more information on our company and any elevator service/maintenance inquiries.
Experience you can count on
And we’re licensed: TSBC License # LED0200719
Serving you 24/7/365
Every call is important to us, no matter what day or time! Our 24-hour local call center will take your calls for emergencies, regular services and coordination/scheduling. All calls are immediately dispatched to our teams both in the field and at the office ensuring prompt response and excellent customer experience.
Driving Industry Trends
At Hayes Elevator, we are always focused on the technology and development of our products. With continual employee training and development and continual innovation of our products, we strive to provide you with the best in all that we do.
From our customers:
“I appreciated very much for answering my telephone this morning at 7:00 am as well as spending time talking with me at 6:30 pm yesterday afternoon over the phone. My big thanks for your effort to make this difficult schedule works! “
“The repairmen were honest, friendly, and a wonderful relief to see after 3 weeks of being stuck inside with no elevator. They did a job no one else in the industry wanted to do because they feel for the tenants who are at the mercy of the elevator. Lovely people!”
“Rebuilt elevator 6 years ago. We have experienced no more than 2 non-functioning break- downs at this time. Monthly service maintenance is done with no issues”
“Very quick in resolving problems, there is designated tech after hours to deal with the after-hour calls, techs log before and after the service calls”
“One of the most professional and friendliest personnel I deal with amongst all of Concert’s vendors.”
Suite 2300 – 2850 Shaughnessy St.
Port Coquitlam, BC, Canada, V3C 6K5
Service Line: 855-944-2937
M – F : 8am–5pm